INC Board and Committee Files

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The United Methodist’s Children’s Homes of MS procedure for receiving and processing Civil Rights complaints alleging discrimination within our Child Nutrition Program is as follows:

Right to File a Complaint

Any person alleging discrimination in the Child Nutrition Program based on race, color, national origin, sex, age, or disability has a right to file a complaint within 180 days of the alleged discriminatory action. The Secretary of Agriculture or his designee may waive the 180 day filing deadline for good cause. The reason justifying the waiver must be documented in writing in the complaint file.

None of the procedures set forth by the United Methodist Children’s Homes of MS will prevent a civil rights complaint from being accepted.

 

How to File a Complaint

All civil rights complaints regarding the Child Nutrition Program in the United Methodist Children’s Homes of MS should be directed to the Administrative Staff. Frontline staff will be instructed on how to handle complaints appropriately should they receive a complaint.

Complaints may be submitted verbally, in writing, or anonymously. If a complaint is submitted verbally or in person, it should be noted by the person taking the complaint. Anonymous complaints will be handled as any other to the extent feasible based on available information.

Verbal Complaints – the person to whom the allegations are made must write up (transcribe) the elements of the complaint for the complainant. Every effort should be made to have the complainant provide the following information:                                     

  • Complainant Name, address & phone (email or other contacting means)
  • Specific location and name of agency delivering the service or benefit
  • Nature of the incident or action that led the complainant to feel discriminated
  • What protected base (prohibited basis or protected class) the complainant feels discriminated against
  • Names, phone numbers, titles, addresses of persons who may have knowledge of the discriminatory action
  • The date(s) which the alleged discriminatory actions occurred or duration of such actions

Email: Any person alleging discrimination may email a complaint to the United Methodist Children’s Homes of MS . For those without current email accounts, Internet access may be freely available from your local public library, and free email accounts are available from several large providers. Forms for filing complaints may be found at www.mchms.org

Mail or Facsimile:

mail to: Methodist Children’s Homes, 805 N Flag Chapel Rd, Jackson MS 39209

or send by fax to: 601-853-5010.

 

Any person alleging discrimination may use draft their own letter which should include the following:

  • Complainant Name, address & phone (email or other contacting means)
  • Specific location and name of agency delivering the service or benefit
  • Nature of the incident or action that led the complainant to feel discriminated
  • What protected base (prohibited basis or protected class) the complainant feels discriminated against
  • Names, phone numbers, titles, addresses of persons who may have knowledge of the discriminatory action
  • The date(s) which the alleged discriminatory actions occurred or duration of such actions
  • Any supporting documentation or benefit denial letters, if applicable.

 

Complaint Processing Procedures

The United Methodist Children’s Homes of MS will not attempt to resolve any complaint alleging discrimination in the Child Nutrition Program on the basis of race, color, national origin, sex (including gender identity and sexual orientation), age, or disability.

The United Methodist Children’s Homes of MS will obtain all necessary complaint information and process the complaint according to and in compliance with federal and state guidelines. Within five calendar days of receiving the complaint, the complaint will be forwarded to the appropriate state and federal agencies (i.e., Mississippi Department of Education and USDA Office of Civil Rights).

 

Contact Information

District Name: United Methodist Children’s Homes of MS

District Contact Person: Gretchen Cook, CEO

District Address: 805 N Flag Chapel Rd, Jackson MS 39209

District Phone: 601-853-5000

District Fax: 601-853-5010

 

Mississippi Department of Education

Office of Child Nutrition

P.O. Box 771

Jackson, MS 39205-0771

601-576-5000

 

U.S. Dept. of Agriculture

Office of Assistant Secretary for Civil Rights

1400 Independence Avenue SW

Washington, D.C. 20250-9410